Praise & Blame
For years, our customers have known and trusted the name Waldemar Franz when it comes to mobility. We have always maintained a high standard of quality that our customers appreciate. Whether it's in service, sales or financial processing: for us, the focus is on people. Your satisfaction is our top priority.
In any company, no matter how well organised, it can happen that a mistake is made, a promise is not kept 100% or something is simply overlooked. If this happens to you, please inform me about it. With your information, you give us the chance to identify possible errors or weak points in order to achieve our goal of optimising service quality.
In the following, we therefore give you the opportunity to simply send us your criticism, problems and questions. Regardless of whether you have concerns about your new or used car, questions about our service or accessory offers, or if you simply want to give us your opinion about your last visit - our contact form offers a good opportunity for every topic. Use it, because it's the only way we can maintain our standards and improve. We care about you - we look forward to hearing from you!
Of course, we also appreciate your praise if you particularly liked our service.
Thank you very much.
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